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充值遇到问题

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充值遇到问题

Payment failure

1.已经收到充值成功的提示,弈豆怎么没有到账?
一般收到充值成功的短信后,弈豆会在5分钟内到账。如收到短信后,超过五分钟仍未到账,请联系我们的客服人员电话:17301747137(弈小棋)或微信号:yixiaoqi1

1. I have already received a notive showing that my payment was successful, why aren’t the beans in my account?
If you received a notice indicating that your payment was successful, the beans will reach your account within the next 5 minutes. If the beans do not appear in your account within 5 minutes, please contact the Customer Service, Tel: +86 17301747137(Xiaoqi Yi)or Wechat:yixiaoqi1

2.付款不成功,该怎么办?
请添加客服微信号:yixiaoqi1,客服人员将为您解答问题,协助您完成弈豆充值。

2. What should I do if I encounter payment failure?
Please add the official Wechat account :yixiaoqi1. Customer Service will then assist you with your payment.

关于弈豆:

弈客为您提供了各种有趣好玩的功能,当您看到上述“弈豆”标志时,意味着使用此功能需要消耗您的弈豆,即弈客围棋的虚拟货币。
在棋型搜索、AI挑战、趣味弈豆场、死活题及阿法狗猜棋等功能中可消费弈豆进行游戏,在对局及直播也可消费弈豆进行支招及形式判断(使用有一定限制)。

About Golinks beans:
Golinks offers you a variety of interesting and fun features. If you see the above “Golinks beans” logo displayed next to a feature, it means that using this function requires spending some of your beans, the virtual currency associated with this application.
You can use beans to play shape search, AI challenge, Golinks bean arena, life and death problem and AlphaGo guess. You can also use beans to obtain advice and score estimates in games and live broadcasts (with some limits).